I have four clients that purchased one of my gigs between June 2018 and January 2019 and despite multiple messages, they never submitted the order requirements so the clock never started. Most of them haven’t been seen on the site since they placed the order according to the messaging system.
The only reasons I care are that is 1) it getting annoying having these jobs sitting on the dashboard knowing these people are not going to reply, 2) they are all the same gig which makes it looks like I have a longer “to do” list, which might deter some customers, and 3) if I cancel them, it will count against my metrics, which stinks.
Does anyone else have this issue? Do you just leave them there?