Fiverr Community Forum

"Gigs that require attention....."

So I completed my audio gig and uploaded a video based on the required parameters. (75 seconds or less and 50 Mb or less) but the gig is still stuck in the “Gig requires attention” mode and video upload status says “Still processing”…So, therefore, my gig is in limbo. It’s been more than a week, so I doubt if it’s a matter of the video still needing to be reviewed. any ideas? And why isn’t there a direct contact for Fiverr customer service? Or am I missing something?

There is - here you go:
https://www.fiverr.com/support_tickets/new

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Cool. Thanks. Not sure how I missed that.

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