Fiverr Forum

Gigs that start without the proper gig requirements & without communication


#1

What if a buyer submits the wrong information (i.e. didn’t read the gig requirements, or doesn’t understand English, or types in something like “@$@24#@%@#@#$SFDFSDIRE(*09)4rs” in the gig requirements, so the gig starts, and you try to message them, but despite showing they’ve been online, they never answer?

I had this happen to me and I didn’t know what to do so I just tried my best to finish the gig and deliver it in fear of penalty from Fiverr, but now I’m wondering if this buyer will leave a bad review because the result is not what he/she was expecting.

What can a buyer do when this happens? Thoughts?

Thank you :slight_smile:


#2

No need to worry, it appears that the buyers are not able to fill out the requirements as of now, at least on my gigs.


#3

Oh well the requirement were filled out, they were just incorrect. Like they didn’t read what it said lol.


#4

This started right after the maintenance tonight.


#5

Must be something new. This gig I’m referring to started days ago.


#6

Come to mention it though, I also have a current gig with no info, that must be why haha. Now I have two issues :stuck_out_tongue:


#7

Hi semperaye,

go to the order page, on the top right click on “Visit the Resolution Center”. There you have an option “I didn’t receive enough information from the buyer”.

All the best,
Tom