I got an order with just some text saying I need this or that. But My Client hasn’t provided me any working file and started the order. I tried to connect him but he did not reply since its almost 16 hours past already and my order is forwarding to late. What I should do now??
Sorry about that.
You can message him and wait for him to reply.
When it’s 4-6 hours going late, I think you should cancel based on insufficient details to work with.
The client is not responding. I did wait for him. But he left me after starting the order!! I do not think yours one is a good idea. wHat you say!!coz If my order got cancel it will effort on my profile
yeah , but no buyer response ? so you will contact fiverr cs first
Same thing happened with me…
After waiting 12 hours, I had delivered the order with some images, and messaged that “I have to deliver this because of deadline but don’t worry I will complete your project please contact me on inbox.”
And after 2 days the client had contacted me and then I completed his work then he provided 5stars review
Just be honest, client will support you.
Cancelling order will effect your profile…
If you are top rated seller then you can…
Why don’t you add a MANDATORY field to your “gig requirement” section where the buyer HAS to attach the files along with the order? I think that would help you out a lot! If you don’t know how to do that, you can go to the seller help center from the Fiverr homepage to find out.