Someone gave me a bad review, however, I’m not sure why. I made no mistakes in this person’s order, but they said I did. I am taking steps to have this looked into. Because of the circumstances, I feel this person may not be who they say they are. In the mean time, how do I continue to get orders with this bad review? I’m a Biography Writer and I love my job and the people I work with, so I definitely don’t want to give up on it. I do have way more good reviews than that one bad one, but I feel it has still affected my sells. Since this incidence, I have had a few sells but not near as much as I did before. How do I successfully promote my gig, even with a bad review on it? Thank you for your response!
Here’s my profile just for reference: https://www.fiverr.com/aprilthompson#!