webbitpro Posted January 31, 2019 Share Posted January 31, 2019 I got order without any messages or conversation with the client. I am just surprised at what happened. Please give me some suggestion how to handle this. Link to comment Share on other sites More sharing options...
vickiespencer Posted January 31, 2019 Share Posted January 31, 2019 That is fairly common. If you have all of the information you need to complete the gig, then do so. 🙂 Link to comment Share on other sites More sharing options...
webbitpro Posted January 31, 2019 Author Share Posted January 31, 2019 That is fairly common. If you have all of the information you need to complete the gig, then do so. 🙂he jusr sent me website credential to log in but no requirement he mentioned. Link to comment Share on other sites More sharing options...
vickiespencer Posted January 31, 2019 Share Posted January 31, 2019 Message buyer and ask for requirements. If they do not respond, all you can do is wait.If the clock has started and it gets close to delivery time contact CS to either extend time or cancel order. Link to comment Share on other sites More sharing options...
engshimul Posted January 31, 2019 Share Posted January 31, 2019 Message buyer and ask for requirements. If they do not respond, all you can do is wait.If the clock has started and it gets close to delivery time contact CS to either extend time or cancel order.I hope the buyer will response in time.But in this scenario if the clock has started and OP don’t get proper information from the buyer and finally need to cancel then the order. The order completion rate will be down and OP’s seller profile will be affected badly. Who would be responsible for this, the OP or the Fiverr system? Link to comment Share on other sites More sharing options...
vickiespencer Posted January 31, 2019 Share Posted January 31, 2019 I hope the buyer will response in time.But in this scenario if the clock has started and OP don’t get proper information from the buyer and finally need to cancel then the order. The order completion rate will be down and OP’s seller profile will be affected badly. Who would be responsible for this, the OP or the Fiverr system?Who would be responsible for this, the OP or the Fiverr system?If the clock has started it is the OP’s responsibility to contact CS for an extension, because if they do not:if the clock has started and OP don’t get proper information from the buyer and finally need to cancel then the order. The order completion rate will be down and OP’s seller profile will be affected badly. Link to comment Share on other sites More sharing options...
engshimul Posted February 1, 2019 Share Posted February 1, 2019 Who would be responsible for this, the OP or the Fiverr system?If the clock has started it is the OP’s responsibility to contact CS for an extension, because if they do not:if the clock has started and OP don’t get proper information from the buyer and finally need to cancel then the order. The order completion rate will be down and OP’s seller profile will be affected badly.There are tons of Gigs those offer 24 hour delivery.How long before of deadline do you recommend the seller to contact CS for time extension when sometimes CS may take 48h or more to response? Link to comment Share on other sites More sharing options...
labboat9bz Posted February 1, 2019 Share Posted February 1, 2019 you are lucky. But if you need to avoid this in future you can put a not in your description as " please do not place an order without contacting me. it will help to avoid misunderstanding" 😊 Link to comment Share on other sites More sharing options...
webbitpro Posted February 1, 2019 Author Share Posted February 1, 2019 Thank you very much all of you. Before 3 or 4 hours at the end of order time, client reply me and I did it. I got also nice feedback . I am very happy. Happy to use Fiverr and get all of you. Link to comment Share on other sites More sharing options...
naikoosuhaib Posted February 1, 2019 Share Posted February 1, 2019 Thank you very much all of you. Before 3 or 4 hours at the end of order time, client reply me and I did it. I got also nice feedback . I am very happy. Happy to use Fiverr and get all of you.Thank you very much all of you. Before 3 or 4 hours at the end of order time, client reply me and I did it. I got also nice feedbackThat is great finally! However I suggest you to edit your gig with a noteThat please conatct before you order. This will help you to stop people from ordering without convo because I too feel like insecure when people never contact at first Link to comment Share on other sites More sharing options...
webbitpro Posted February 1, 2019 Author Share Posted February 1, 2019 Thank you very much all of you. Before 3 or 4 hours at the end of order time, client reply me and I did it. I got also nice feedbackThat is great finally! However I suggest you to edit your gig with a noteThat please conatct before you order. This will help you to stop people from ordering without convo because I too feel like insecure when people never contact at firstit was written. May be client didn’t see this. Link to comment Share on other sites More sharing options...
vickiespencer Posted February 4, 2019 Share Posted February 4, 2019 Often the clients do not read the gig description. :roll_eyes: Link to comment Share on other sites More sharing options...
webbitpro Posted February 5, 2019 Author Share Posted February 5, 2019 Often the clients do not read the gig description. :roll_eyes:right. Thanks a lot. Link to comment Share on other sites More sharing options...
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