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Got Warning As my account was flagged for using the delivery button to send incomplete, partial, or an empty delivery

HI Friend,
i got following warning .
Your account was flagged for using the delivery button to send incomplete, partial, or an empty delivery.
To provide a pleasant buyer/seller experience, we ask that you deliver the requested work within the agreed upon time frame. Abusing the delivery button is a violation of our Terms of Service and harms the integrity of our marketplace. We recommend changing your delivery time or extending the delivery time within the order (if you are unable to meet the deadline).

Actually one of my client reported me because of his misunderstanding i.e i was integrated API and there was a task that he need to perform himself from the admin panel, i explain him 2 time that but due to his misunderstanding , he reported me even after delivery .
Now he admit that he was wrong. And it was his mistake.
But i got warning now. What i can do now ? Please suggest

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Please knock fiverr support center with your conversation screenshot. Hope they will realize and help you if you are legal. Thanks.

3 Likes

Thank you for your help, Yes i generated support ticket now. And also client also contact with support. lets see.

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Best wishes for you.

I would report the buyer for false reporting (if you can) and be great for the next 30 days so that your level will not be affected

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reported this to customer support .He even give me 5S review .