I would like to share my First Good Experience with CS Team . One of buyer ordered my Gig, But did not fill requirements for three days.
Later I get a message from her that It was ordered by mistake she wanted to cancel. I am not a Genius but how one can navigate three pages and make payment by mistake ???
I contacted CS asking them to look into it, as the cancellation was not legitimate and It would affect my ratings. I was waiting for more than 24 hours for their reply. And Finally, I get a notification that “Fiverr CS Cancelled Your Order” What ???
Then I got an email from the team saying “They have made sure that this cancellation does not affect my ratings”
Oh Yes! They care for sellers when they are not in default.