Fiverr is the best freelancing website according to me. No doubt! But we need a new option for sellers, that allow them to accept or decline the order. Let me explain what happened with me.
After months of hard work, I was on the verge of becoming a level 2 seller. But my order completion rate was 91%, still enough to pass the evaluation. The order rate decreased to 91% in the first place because of some buyers who placed orders without even reading my gig’s description. None of their requirements were in the scope of my gig so I had to cancel the orders. I do not accept the work that is not in the scope of my knowledge.
Yesterday, a buyer placed an order without asking me anything and then gave me his requirements in just 5 words. I asked for more details and he repeated the same 5 words. It was never in the scope of my gig or knowledge. So I messaged RC and described them the situation. They replied, either ask for more time and details, or you will have negative affect on your gig if you cancel the order. I couldn’t afford more canceled orders, so I asked the buyer for more time and details. I got no reply and then Fiverr canceled my order.
Now my order completion rate is 88% and i think on the next evaluation day, I will be demoted from level 1.
I am extremely disappointed. If anyone official from Fiverr is reading this, please think about adding an option where the seller can accept or decline the order, because some buyers place orders without reading descriptions or contacting sellers. These are just my thoughts so sellers can provide better service.
And if anyone here knows what will happen on the evaluation, please reply.
Just my thoughts! Thanks.