Fiverr Community Forum

Guide me I am stuck!

Greetings everyone!

Buyer ordered my gig he didn’t provide the needed information to work on his website and left that blank the ordered was marked late on my side he wasn’t responding all this time I cancelled his order from Customer Support Now today he ordered again without Providing the domain and hosting Information. What to do Now!

Looks like you’ll have to repeat the process. Be sure to block the buyer this time, so they can’t try for a third.

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I hate it. It greatly impacts my statistics and new orders.

Seeing this is the same buyer and situation, when you contact them this time you might be able to ask CS to cancel it without impacting your rate further.

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