Fiverr Forum

Guide Regarding Order Dispute


#1

Hi Friends,

I took on page SEO order worth just 15$ from buyer. I told him that that work took minimum 50$ to analyse full website and all the work but he told me that he had only 15$ left on fiverr. I need a good rating and want to increase my order and work so i agreed with 15$ only. It is a very cheap rate for SEO. I give him following report for my work. but He told me that I did nothing as a work. Whatever I had done work in his website had already completed before by him but then how can I implement those changes? I do all the things but he refused to accept it. URL structure was not proper so that search engine can’t fetch it. It requires coding change, which doesn’t include in on page seo.

His Last Message :

If you don’t cancel this order, I will contact support with a prove of what u claimed u did. If they don’t respond, I will leave a bad review with a very long comment. You and I know that u did nothing. claiming u put alt tag, lying about canonical url link which u never had access to my webmaster, of which I did that myself. Cancel this now

What to do now ? should I took risk for not allow to cancle order or I go to fiverr customer support and complaint against him.

Here is a report I submitted for their order.

Following things are completed.

change in meta description - ( above 160 character was there that was not good.)
remove meta keywords as google does not accept meta keywords any more
add robots.txt file in website
add canonical link in website
Add Alter attribute in Every Image Tag
Website Changes Suggetion :

We should have to update internal link structure as it is not SEO friendly.
Need to Take care for Broken Links / Dead Links
Title tag is very short and it should not be same in all page.
Meta description need to change and it also should not be same in every page.
It will be done by coding so you need to contact your website developer.


#2

If I’m looking at the correct gig, you say:
I Will Boost Up Your Website Rank
I Will Improve And Optimize Your Website SEO

You don’t say you’ll provide a report of the things which need to be done, so buyers may (incorrectly apparently) assume you do actually do them:
With some of my professional SEO tricks, I will make your site being a strong competitor in Search Engines. I can promise you better S.E.O score,improvement and higher rank in search engine in the future. I use latest methods recommended by Google.

If this is the case, then I’m afraid I’d agree with your buyer - you need to be clearer with your interpretation of the word ‘implement’ - to me that means you’ll do all the things you’ve described, which is very different to ‘analyse’ which is what it seems you do.

I’d cancel this order and re-word your gig so it’s much clearer as to what you offer.


#3

Thank you for your reply.

Yes, you are right that In gig description all things are not clear but whatever conversation has been done that was in chat.

I told him following problem error before starting order.

Problems of Title in most of page
Canonical Tag problem
Speed Problems
URL vulnerability configured wrong

and other are off page seo problem
like low link building

you must have to complete on page seo as soon as possible.

and after this things he approved for order and main problem is that he told me like I didn’t do anything and whatever changes I have completed that was done before by him, but then how can I applied those changes. I told him minimum 35$ but he told me that he has just 15$ and for a good review and my profile I agreed with the order. and now he told me that he wrote a bad review and etc.


#4

If you tell Customer Support that you have accepted to lower the price in order to get a good review, they might think that you were trying to bribe your buyer, and give you an account warning.


#5

Thanks All

I accept cancellation request.