I ordered a few gigs on Fiverr, but never had situation like this before.
It was a custom order and all seems good when choosing the right seller - great feedback, nice screenshots of products, great 1st contact etc.
From the start however I had huge difficulties communicating with the seller, who claimed he’s fluent in English. Clearly he wasn’t and his sales pitch was written by someone else.
Because of the language barrier he couldn’t deliver what I was asking for, the end product was far from what I was asking for. It was ok, but far from what I was describing, even after going rounds with the seller explaining time and time again what I’m looking for. It was simply clear to me that he did not understand what I’m saying. He continually asked for 5* review though.
Anyway finally I’ve decided I have enough of this and wanted to cancel the gig. Seller had none of this and kept sending me messages to give him another chance etc. This cancellation was going back and forth for another day until I finally caved in and tried to work it out again. As mentioned above the end product was far from what I was asking for though.
I’ve finally decided to accept the gig to end this poor experience and wrote my review based on above (2* in overall). Since then seller has not stopped harassing me asking me several times PER HOUR to remove or change my review and after refusing he’s now pushing for order cancellation (I presume that removes review). I have declined cancellation twice already and he still sends me messages and asks to cancel order.
I had nothing but bother since the start of this order and I want other people to know what they can expect when dealing with this seller. I don’t want the order cancelled by him or review to be removed. I guess that’s how he has such a good general score as he simply tires people out and they give up cancelling or giving 5* reviews.
I’m amazed this sort of a thing is possible in Fiverr and it seems to me it can keep going for indefinite amount of time if he asks for order cancellation again and I decline it. It can literally go for years it seems. The situation is just ridiculous.
Did anyone have similar issue and how did you deal with this? I wrote to Fiverr support and hopefully they can sort the seller out but if not then what do I do? I don’t my review to be removed in any case.
Apologies for a long post but had to vent.
Thanks for reading.