Fiverr Community Forum

Has anyone ever been met with such a problem?

Hello community

On the September, 28th 2020, I did Order #FO4EDC547584

The client completed the order and I was informed that I had earned the amount.

However, the same earnings did not appear in the “pending clearance” category. In inquired from fiverr support on the issue and was asked to wait for the usual 14 days to see whether the funds will reflect in my earnings.

I waited patiently, and after 14 days normally set for clearance, contacted support on the same issue, it is now 3 days since the 14 days lapsed but I have not been assisted even after incessantly contacting fiverr support.

Has anyone ever been met with such a problem?

How did you deal with it?

Kindly assist

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Welcome to the Fiverr forums.

Have you already opened a ticket with Customer Support?

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I think it’s because of bug.

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you have to make sure that when your work deliverd successfully . Usually it takes 3 days to be done the de3livary & 14 days to get payment .

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Already been assisted
Thanks Fiverr

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