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Have any chance to go down my order completion rate If I accept the cancellation order dispute request?

I start to work on my new order 4 days ago. Two days after starting work, my physical condition is deteriorating. At present, I admit to hospital. In this situation, It will not be possible to complete my running order. I have already explained my condition to my client. The client wants to cancel order and already send me an order dispute request. What should I do so that my order completion rate not go down? If I accept the cancellation order dispute request, have any chance to go down my order completion rate?

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Sorry to hear you’re not well …

However, if you can’t complete the order, you’ll have to accept the cancellation. All cancellations affect your stats.

I know that doesn’t seem fair, but that’s one of the drawbacks of freelancing …

Hope you get better soon.

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