I need advice from Fiverr here.
Recently I order a website design gig/storefront cost me USD 325 (exclude Fiverr fee) and this seller quoted me the job, and I sent him my request/requirement for a coloring site with a storefront and the job suppose to take 15 days.
The job scope is up and the actual site, is not even ready, and the storefront is badly done. I have put on dispute and ask for a cancellation and refund.
Seller first time refuse, so i send another same request, yet refuse…
As a buyer, how can I do the claim refund ? Should I send a message to Fiverr support ? The conversation and job request, I have the proof…
When I checked the status, why it showed " Delivered " ?? where else the dispute is not solved.
This seller is not professional at all, wasted my time, effort, money and fees. Not responsive and bad in communication…
I need help as if I do not be able to get the refund, I may seek outside help and maybe BBB ??