I have been watching my profile be promoted and demoted numerous times since the introduction of the new Levels criteria and ranking.
I have worked on Fiverr for a good few years now and other than the first couple of months was on Level 2 the whole time. Since the introduction of the new mid-month ranking I have been on Level 1, Level 2, been considered for Top Seller and am now down to being a new seller, all because I discuss and agree personal timescales with my customers and don’t feel the need to ask them to faff on with extension when they know exactly when I will deliver and are happy with it. I have also had a response rate below level, although I still can’t seem to find why this is as everything has been responded to within a couple of hours of coming in.
But, I don’t really feel the need to change anything I do or the way I work in order to meet these criteria and get promoted again. If it happens it happens, if it doesn’t it doesn’t. I used to care more about the level of my gig, so why has this changed? Because I think the new level system has effectively killed the importance and necessity of levels.
Before the change, I felt that levels were a sign of how someone had performed long term on fiver. A New Seller could bring something to Fiverr that a more experienced seller couldn’t, a level 2 seller was someone who had some kind of standing. I still feel Top Sellers are notable, but the choosing process is still quite shrouded in mystery so there is always a question of are they a Top Seller because they are the best, or because they are Top Seller and people believe them to be the best (I am not knocking anyone as I know there are some phenomenal Top Sellers on the site)
However, the new level system to me now does the opposite of its intention. The fact you can have “new sellers” with thousands of 5 star feedbacks over several years, level 2 sellers with only a couple of hundred feedbacks from six months, and Level 1 as a mix of both, does it really matter anymore.
I have found no difference in business whether I have been new seller or level 2, and in fact the lower down I have been business seems to have been better for some reason. I have still been getting steady traffic, steady sales and continued income regardless of the level. So has Fiverr killed the level concept which trying to make it better? To me it has, because when I order from Fiverr, I look for two things. Experience and price. If there is feedback, then that’s great, but to be honest, just because they have been able to do an amazing job for many people, if I ask for something they have no experience of then it’s not going to work.
I feel that if Fiverr want to encourage a culture of professionals, then I think they need to work their levels on something other than things like response to messages time.
I’m not sure what other people’s experiences are with levels but this has been mine. I’d be interested to see how much difference levels have made to others - particularly those being demoted.