Fiverr Community Forum

Having some Fiverr-related difficulties

Hello, I am having a couple of problems, any advice would help. My balance in the upper right hand corner of my homepage displays a unchanging $0, even though I have responded to several Fiverrs. And on that topic, my description doesn’t change even after editing a couple of times, and a buyer who wanted to leave a positive rating messaged me saying it only would allow her to put a “thumbs down” and her payment has never arrived. Can i contact Fiverr somehow or has anyone else had any of these issues?

Yes, click Customer Support link and create a ticket.