Fiverr Community Forum

hCaptcha issue ill

when I open my Fiverr account then this option appeared, again and again, this issue is coming from the last 24 hours, and 6 to 7 times my account temporary block but after some time automatically open.
yesterday I reset my password. but still, I have this issue please help me.

3 Likes

It’s a extension issue!
please connect customer support they will solve it!

thanks. i sent message to customer support , but still no replay. could this issue automaticaly solve or not ? but now i have no extension

1 Like

They will check your IP Address !
and see what is going on your browser!
after that it should be fixed but your IP address will be under their eyes i guess

but why my ip address under their , how i save my account , because i have no idea whats going wrong.

1 Like

specifically not IP address!
They have the access what extension are you using more often like add blocker popup blocker etc

1 Like