Heard message tone but no message in Inbox

[hazel_justin131]

Hi, I am a new seller on Fiverr. Just now I heard the message tone (the beep sound), but when I checked the Inbox, there was no message. I also checked the order tab but there is nothing there as well.
I was very disappointed because I am eagerly waiting for my 2nd order and I thought there is some buyer but…

What should I do?

[kazi_mahbub]

Hi, May be it was a notification. Check it again.

[surajrenuka]

They said they fixed it yesterday, I face same…but after few minutes I got all messages back in my inbox.
check yours now

[sahrear_anik]

Check spam messages also.

[hazel_justin131]

Hi, May be it was a notification. Check it again.

I checked notification. There was no new notification and till now no message or notification

[hazel_justin131]

Check spam messages also.

Where are Spam messages?

[sahrear_anik]

Where are Spam messages?

IMG_20200507_2146521080×344 26.9 KB

[hazel_justin131]

I checked it. Nothing Found

Thanks for your help

[kazi_mahbub]

I checked notification. There was no new notification and till now no message or notification

Then maybe it’s a Fiverr bug. Let’s wait, We hope it will be solved very soon.

[emeraldawnn]

I had to go to the app to find a message that was missing on the desktop version. If you have the app, see if the message is there and respond to it… with something. When I did this, the message appeared on the desktop version.

[hazel_justin131]

I had to go to the app to find a message that was missing on the desktop version. If you have the app, see if the message is there and respond to it… with something. When I did this, the message appeared on the desktop version.

OK I am going to try this