Fiverr Forum

Hello i need help!


#1

One guy asked me if i can design him 3 logos, and i send him custom offer and i finish his logos - he still not statisfied and i design the logos again and he still no statisfied, and i am about to cancel this order… but the point is if i send him request to cancel the order and he accept that, will that leave me a negative feedback in my gig or in my rating??



Please help


#2

If you cancel an order and give the buyer a refund, it will not give the option for the buyer to leave a review. However, it’s always good to try and resolve the issue if possibly, since you’ve done lots of hard work and it would be a shame if you weren’t compensated.


#3

I agree. At least it is another order complete which means you are that tiny bit closer to leveling up such as level one seller, level two or top rated seller. I hope this helped. Thanks!