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Hello, need your advice

I am new and first order already low rating. I took a job with a vague description were edited and the customer was dissatisfied. I wrote to him several times - what can I do to correct the situation, offered their services - the answer is no. It turns out that in a low rating I can not even take the order. My career is over, and it began. I will be glad to any advice

In the order section go to rresolution center and cancel the order.this might help you if both parties agree to cancel.