Good morning all,
I shall try and keep this short and simple. I am a transcriber and my gig is 10 minutes of audio for a fiverr. So a customer sends me a job and I have copy pasted his message:
"Please visit a particular website (not sure if I should have pasted it here so didn’t)
Just enter the info needed in order to proceed will just need an email and phone number
There are three videos- first two are about two minutes long and the third is 15 minutes long- please advise as to the best way to pay for the additional minutes.
Well, I heard a couple of warning bells going off in my head and so I replied with the following message:
Thank you for the gig.
The best way to deal with the extra minutes is to buy another gig, unfortunately it is not possible to split gigs and I will owe you a minute…
I have a question though, once you are in the site, I can only see a video of 1 min 37 seconds. Where is this 15 minute video to be found?
So I did that, I was not going to give out my personal details so, I was Donald Duck at Disney World, that got me the first videos which I immediately transcribed. The longer video I found out needed me to enter an email address which I also did (a very spare one that I have for instances like this one) and was sent the link. I also transcribed this but I sent him the following message :
Please find attached the first two shorter videos, I will get the longer one to you once I hear back from you.
So, I have sent him the first 2 shorter transcriptions, have not heard back from the buyer regarding buying another gig for the remainder of the minutes and do not know what is best to do… Do I :
- Send it all to him and deliver job in the hope that he sends he a further gig (unlikely)
- Deliver the work to a total of 10 minutes therefore only delivering part of the transcription of the longer video
I have to be honest and say that my biggest fear is getting a bad review… Please advice me as the work needs to be delivered today. THANK YOU SO MUCH !