I submitted a gig
The graphic artists accepted the gig.
Before I paid I asked if revisions were included.
When the initial bid and ask was put in the artists’ English was perfect.
Now I get a message saying they cannot deliver the project on time and they need an additional 50 bucks. The English during the request was horrible.
I also reverse imaged the artist picture and it’s of a British fashion model.
Trying to cancel the gig…will Fiverr help?
I submitted a gig
If you clearly negotiated what was expected, bought the correct gig (or arranged the correct offer for your needs) and the designer is saying you need to pay more, I would honestly cancel the gig. You can wait for customer service to help you, but they’re running very slowly right now and I worry that waiting on them will take you out of the window you have to act on this. Just say that “This isn’t what we negotiated when I purchased this gig and am no longer interested in working with you” and put through a cancellation. If a seller can’t properly quote an accurate payment for their efforts, you are under no obligation to pay for their mistake.
As far as the English part of things goes, no idea. It’s possible the seller sub-contracts or allows someone else to log into their account, that’s on Fiverr to figure out and punish. But yeah, from your end, that’s too many red flags - start over again with another seller and check their reviews carefully.
Thank you for your response. I requested a cancellation and did a wee bit of digging.
The Avatar used for the this user is that of British Actress Rita Ora. I also did a reverse image search of the work they said they created. Its of another tshirt company
The user answered my request of by saying they will NOW do the work for the budget discussed and will exclude any work they did on the project.
Seems to sketchy to me…and will still attempt to cancel the project…wow this is my first Fiverr buy and a headache already…
Report all that to CS, they will get a strike and eventually be banned.
I absolutely did.
I am hoping Fiverr will act quickly
CS is taking a really long time atm, unfortunately. Once they get to it, rest assured the seller is not getting away with it.
Before I did this…I tried to research.
This was supposed to be a relatively safe community.
Hoping to find a better seller
There’s a brand new section here on the forums https://forum.fiverr.com/c/fiverr-vid/42 and all four spotlights say in their top three tips that contacting a seller before purchasing is critical to a good experience.
Very curious, if you don’t mind my asking, where did you hear this?
I was an Cannabis advocate and used facebook before I got banned.
This was a supposedly a place to get freelancers to help with graphics
So, you heard about Fiverr on FB? That’s… not a surprise. Unfortunately, one of the most common bits of “advice” that’s bounced around among new sellers is to post on social media. Equally unfortunately, almost none have any idea how to properly market. Top 5 Fiverr Myths - Debunked! (from a Seller’s perspective, but it’ll give you a good idea of what you’ll oft face.)
Definitely a scam seller Or a reseller.
You can open dispute at order page to cancel this project.
and if your seller didn’t accept the cancelation then contact Fiverr Support.
Hopefully Fiverr CS could solve your problem asap
Wish you luck
As soon as I get my money back. Gonna look for another seller…
UPDATE the seller declined my request for cancellation saying now they will do the job how I want.
I immediately requested another cancellation.
Very odd…but a happy resolution.
The buyer refused my cancellation.
A few hours later customer support cancelled the order and refunded my money.
I cant seem to find a place to leave a negative review of the seller. But I would the search is now on for another seller.
Any tips folks…
It was good that you kept declining and ask for cancellation.
Fiverr is filled with those.
Since he did not deliver anything, no point in a negative review, but what you can do is report his profile using flag under his name and share that he uses other people’s work on his portfolio.
Regrading the whole situation, unfortunately, Fiverr is a little “luck matters.”
I just had an order placed by a client.
My mandatory requirements are that he testifies he contacted my prior order, and we negotiated the price. He clicked yes on both. He did not contact me at all.
His work is hand drawn, and I have three packages, simple, complex, hand drawn.
Guess which one he selected? Simple.
I am a designer with over 14 years of experience, and these things annoyed me.
I get it…now the same user is contacting me asking me to give them another chance.
Saying they are the victim.
Time for me to move on and get my logo done
If you are looking for logo you are entering space with over 180000 sellers and maybe 20-40% is there due to covid and YouTube suggesting it is easy money.
“Come on Fiverr, make gig, use online logi maker, easy money.”
For logo design you need luck times 10 to get designer that knows what he is doing and willing to deliver on your budget.
gotta keep trying and keep my momentum
If this seller is contacting you, that is a no no - that is considered spamming. You can use the REPORT button above the message to notify Fiverr and then mark the message SPAM and block this seller.
Fiverr is a relatively safe community for buyers and sellers. But like all communities, there are rogues who spoil it. But past experience shows that when rogues are reported to Fiverr, customer support do take action.