Does anyone have any ideas on what I can do?
Long story short: Completed order. Did a modification. Buyer rejected/wanted another revision as she then wanted an extension outside of original scope. She ordered a separate gig for the additional work but since she wanted another revision on the first gig and rejected, the work is now late and is showing up as incomplete (even though I did fulfill the order and the 2nd gig as already completed).
Buyer is unable to find how to now accept the first order on her end and mark as complete.
I e-mailed Fiverr 3.5 days ago saying the order needs to be marked complete as it’s showing late, even though it’s not late. I directed them to the entire message chain between myself and the buyer. I got a very generic response that in no way addressed my issue. I e-mailed again but still have not heard anything. Is there any sort of escalation process on Fiverr? I’m not sure what to do.