Fiverr Forum

[help] comleted a order didn\'t get paid


#1

I completed a order week ago maybe, then i waited for like 12-13 days for pending. Pending should be cleared on 23 march 2016, its clear but it says no funds to withdraw, what should i do? pls help :slight_smile:


#2

First, it takes a minimum of 14 days to clear no matter what. Second, the countdown doesn’t start until the gig is marked complete so depending on what the buyer did that could increase the clearance time up to 17 days. You probably just haven’t given it enough time. The only thing you can do besides wait is contact Customer Support to see if there is any problem.


#3

Thanks, i had withdraw 20$ before without any problem but this time its strange. :slight_smile: