Help: dealing with refunds and negative feedback

[adel_service]

Hello friends,

I am having issues with some buyers on my gig. firstly, it was the issue of canceling gig, now having issues with negative feedback from a buyer who incidentally is also my competitor also offering my type of gig. How do I handle this since I found out He deliberately gave me a negative feedback yesterday and at the same time, still promoting gigs that are idential to mine. I really feel ripped off as He already has access to the informations that I delivered to him and now giving a negative reply. i’ve already sent him mes3ages which he has not replied.

What should I do?

[thevoicemachine]

Contact customer support. Give them all the information in this case. Conversations, the order number, and anything else relevant. They may be able to help.

[thevoicemachine]

Contact customer support. Give them all the information in this case. Conversations, the order number, and anything else relevant. They may be able to help.

[ozzieuk]

Fiverr will do its best to protect sellers against user misbehavior, including removal of false feedback or ratings left by other sellers. We invest a lot of effort in making sure that untrusted people stay away from Fiverr.

 

As per the advice above, drop customer support a line and give them all details.

[ozzieuk]

Fiverr will do its best to protect sellers against user misbehavior, including removal of false feedback or ratings left by other sellers. We invest a lot of effort in making sure that untrusted people stay away from Fiverr.

 

As per the advice above, drop customer support a line and give them all details.

[Guest soldierdollar]

That is “survival of the fittest” method the buyer used. Best option is to report to customer service

[Guest soldierdollar]

That is “survival of the fittest” method the buyer used. Best option is to report to customer service

[Guest scriptwizard]

Yeah! Feed him to the lions & ban him from Fiverr for 3 life-times & get him to pay compensation for the stress he caused &… just give him what for lol

[Guest scriptwizard]

Yeah! Feed him to the lions & ban him from Fiverr for 3 life-times & get him to pay compensation for the stress he caused &… just give him what for lol

[seemydeath]

Well both of you are selling services that are shady. Anyone who has any knowledge knows your process is a way to get on Google Blacklist. I am betting both of you are relying on the lack of user knowledge to sell those gigs.



Buyers should be careful of any gig promising those services.

[seemydeath]

Well both of you are selling services that are shady. Anyone who has any knowledge knows your process is a way to get on Google Blacklist. I am betting both of you are relying on the lack of user knowledge to sell those gigs.



Buyers should be careful of any gig promising those services.

[rambo35]

Damn! I am really surprised the one can do such a misbehaviour!

[rambo35]

Damn! I am really surprised the one can do such a misbehaviour!

[raaddrr_van]

can any body provide me with a contact for fiverr please it’s hard as hell to contact fiverr can sum 1 please help me ??

[raaddrr_van]

can any body provide me with a contact for fiverr please it’s hard as hell to contact fiverr can sum 1 please help me ??