I am looking for suggestions on how to better communicate expectations to sellers so that sellers deliver upon them.
Repeatedly I have had the experience of providing sellers upfront with detailed notes of my requirements for a gig, before accepting their proposals, & not having them deliver as required. Problem gigs have been for work on my wordpress site on the front or back end, & revisions to newsletter templates.
I provide detailed sketches of layouts if relevant, a list of instructions, level of expertise required (e.g. if minor coding is required ‘medium level expertise’) & always with including: ‘same visual design as existing website including font, spacing & visual weight’.
Never once have I had a seller complete the list as required. Never has a seller even attempted the complete list of instructions before the 2nd or 3rd ‘revision request’. Then I am accused of wanting work that it is too detailed & being blackmailed into placing an additional order to complete the work, often with a problem to the site or template so that I cannot use it. This has happened with 3 different sellers in the last 2 years. Most recently I’ve even needed to take down the website for a week costing me money, yet I am being blamed.
What am I doing wrong? Are fiverr sellers all scammers? Should I pay them, or can I provide a partial payment?
I know fiverr sellers are working for low rates but I still expect agreed upon work to be provided.