Fiverr Forum

Help help


#1

Am currently down with fever and might be discharged in a few days(or even sooner). …am bothered about my orders in queue. Some are almost done and are due in a few hours.
I don’t want to hurt them with late delivery
any tip on how am gona stop this clock?


#2

When you explain the circumstances, they’ll be cool about it. No worries!


#3

Reply to @oldbittygrandma: After three days… So this is why a lot of my stuff doesn’t appear in the portfolio. Hmmm, what if you update the delivery would that extend the time? Like on the third day, what if you send a message through the order page or upload some stuff?


#4

When you explain the circumstances, they’ll be cool about it. No worries!


#5

Reply to @oldbittygrandma: After three days… So this is why a lot of my stuff doesn’t appear in the portfolio. Hmmm, what if you update the delivery would that extend the time? Like on the third day, what if you send a message through the order page or upload some stuff?


#6

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#7

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#8

I had a similar problem… I was in the hospital in labor with over 25 orders in que and an hour from going into surgery… and most of my orders were due that week! No way I was able to deliver from the hospital.



First of all-- CONTACT FIVERR CUSTOMER SUPPORT. Let them know your situation and tell them you are communicating with your buyers.



Secondly, Message your buyers IMMEDIATELY and let them know what’s going on. Offer a mutual cancellation, as well. Apologize for the inconvenience, and so on.



In my experience, as long as you show you attempted to communicate as much as you can with the buyers, CS will remove any negative feedback due to late delivery. Most of the buyers will be understanding. The one’s that aren’t will most likely take the mutual cancellation. I had one that was like “You’re in the hospital and you can’t deliver my order yet you have time to inbox me? LOL” I sent that message right to CS and they deleted her negative feedback immediately. CS will work with you but you have to make an effort to work with your buyers.


#9

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#10

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#11

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#12

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#13

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#14

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#15

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#16

Reply to @oldbittygrandma:


oldbittygrandma said: and depending on if your buyer ever returns to leave positive feedback and agrees to the submission being published...


I guess this answers it once and for all, oh well, some of them are just too busy that they don't reply for days and when they return it's autocmpleted^^ Thanks oldbittygrandma!

#17

I guess this means I should ask them for a review eh? Just to be sure, alright I will do so from now on :smiley:


#18

Reply to @oldbittygrandma: Very slick! Wow, as compared to my one liners this spiel is the pro way, very much appreciated :slight_smile:


#19

Thanks everyone for your supports. @vedmak , @oldbittygrandma, @mrspanda,@viser1000, @urbanmedia777 , @etc

Am back and recuperating.

@vedmak. I missed you from the l’hopital bed. The nurses had to stop me from screaming your name. Lol

Before I surrendered to the bed, I managed to deliver to the first 3 orders in priority( to stop the clock)

The results??? They were oldbittygrandmatically and vedmatically mixed.

The first said( I could almost hear her scream from here and the echo kept rebouncing in my mind), " stopping the clock is not expected! Give me back my money!" Though I’ve done almost 2/3 of her work, I heaved a sigh of relief. It was a good riddance As I had no energy to argue, I hit the cancel button as a caution to prevent the negative feedback which was imminent.



The second guy calmed my Blood pressure( he sure must have contributed to my speedy recovery) he said, " no problem sir. Just take it easy. You can delay it for a few more days.take care. Thanks."

And the third guy is nowhere to be found! He hasn’t replied. Hope he doesn’t come back with a negative feedback

New orders have popped in!


#20

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