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help me guys. i forgot my fiverr security questions

help me guys. i forgot my fiverr security questions

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“it happened to me once! I contacted Fiverr they asked me to upload a scanned picture of my Identity Card and everything is ok now! just contact them they’ll help you!”

I forgot security question answer

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@ backlinks_guru yes contact the fiverr support and do what they ask you to do - in many cases, they ask for a photo identity proof to make sure it is you and the account is yours so do it as they want an you will be able to reset security questions. Also, enable two step verification

Hi there,

i have faced this problem also. as the @backlinks_guru said. i have also contacted Fiverr support they also asked me to upload a scanned picture of my ID card. But i have my Old id card. It’s difficult for them to verify it. So, they asked me for Selfie with the ID card. And after that remove the previous security question

Thanks
Sayeem

Contact Customer Support, they helped me in the same case. Explain them everything and try to prove it’s you. Just make them believe it’s you.