Fiverr Community Forum

Help me to cancel this order

Hy guys help me
So I got this order but that buyer seems confused and wants something else so he asked me to cancel the order and I did 2 times but I guess he is new here so he declined and now I can’t cancel it anymore. I don’t know what to do coz he’s asking me continuously to cancel the order but he’s a decline it every time.

Contact Fiverr CS for assistance.

How do I contact with them. I can’t see the email id or anything

Try this: https://www.fiverr.com/support_tickets/new

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Thank you I just messaged them
But does it make a bad impact on my gig?

I suggest you re-read the Fiverr Terms of Service.

A cancellation will impact your Gig but that’s minor if you get more orders.

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Okay thank you for your help

Contact Fiverr CS for assistance.