I was given a logo by a buyer and he wanted me to improve the resolution and add it to a PDF with his badges on it.
I spent hours working on the logo and when I submitted it to him in the PDF he tried to claim a refund 3 times for the quality of the logo not being good enough.
However all the other logos were very pixelated and of a much lower resolution to my logo.
He is now saying that he’s not satisfied and since he’s my second customer - if he gives me a bad review this could significantly harm my opportunities for the future on fiverr.
I don’t want to give him a refund as it is quite clear that he will take his money back and keep the product that I’ve sent him (and spent hours of my time on).
What do I do in this situation?