The phone number I linked with Fiverr expired months because I didn’t link my Adhaar ID (an ID system recently introduced in India). I’ve been using a new network operator and the fact that the old number had expired didn’t bother me much.
That was until I tried withdrawing money by linking my Payoneer but before I could do that it asks me to enter the PIN sent to my old number, which when it tries to do returns with an error saying “Network Error”.
Now, to change my phone number it requires me to answer a security question, I do not remember the answer to. I usually answer security questions wrong or randomly as I’ve never needed them much based on experience from other sites.
I am currently talking to Fiverr Customer Care, let’s see how it goes.
What’s the best way to explain this to them? I can submit all and any documents needed.
Has anyone been in a similar situation?