Fiverr Forum

Help needed with a client


#1

Hi all,

please i need help as soon as possible, a client i made a design for with Photoshop gave me a dimension of 8.5”w x 4.14 and after completing the design he gave it to a printing company that gave the follow reply,

“Hi Nick, I received the artwork and pulled it up in our graphics programs and doesn’t appear to be in the correct 8.5”x11” aspect ratio that we would need for tri-fold flyers. This artwork is currently set to 8.5”w x 4.14”w, and scales it up to 11”w x 5.35”h., none of which are tri-fold dimensions available”

Those this means i would redesign the brochure or is there another way of going about this?


#2

Now if you are being paid to do this work, wouldn’t it also be fair for you to pay someone to help you finish it up.


#3

you don’t seem to get it. am done with the job, but the dimension the client gave me is not printable or compatible in the printing company program, its not a printable size.