Help or Advice please -

[steo85]

Hi All



My name is Stephen and I am relatively new to Fiverr and having great fun on the site.



I have encountered a problem today and would like some advice please.



My gig is entitled “I will leave a professional review” and in the description I add " a positive review on Amazon with five stars"



So an hour ago I get a gig asking me to leave a “negative feedback with one star” I assume this buyer is not happy with their purchase but I feel this would be unprofessional of me to do this.



I am worried if I request the buyer to cancel the gig they will refuse and then leave me bad feedback.



Can anyone please help me out?

[michellll]

If you would do a mutual cancelation on the gig he orderd there will be no review/comment available for him.



Only if the gig is completed, he can give a rating/comment



Hope this information was of any help



www.fiverr.com/users/michellll



Kind regards

Michel

[steo85]

Thanks Michel



But if I send a cancellation request can they refuse to cancel?

[catwriter]

Yes, they can refuse. If they keep refusing, you can contact Customer Support about it, and they can cancel it for you. That would be a Force Cancellation, though, and could affect you negatively.

[gd2012]

Contact CS… it is the best place to resolve problesm like this… 😃

[steo85]

what is a force cancellation?

[michellll]

Reply to @steo85: Before all that, just do a mutual cancelation. There should be no reason why some one would not accept it… if your gig also say’s its for professional reviews than you should beable to write a bad review in a professional way… If not than you should describe your gig more clearly for “positive” reviews only instead.

[thepromogirl]

Amazon review Gigs are a violation of Fiverr’s Terms Of Service and third-parties. Anyone exchanging monies for Amazon reviews are putting their accounts here on Fiverr and Amazon at risk from being banned.

[catwriter]

Reply to @steo85: A cancellation without the buyer’s consent.



Let’s hope that he will accept to mutually cancel.



Also, keep in mind what thepromogirl said. Buying and selling Amazon reviews is a violation both of Fiverr’s and Amazon’s ToS. You and your buyers could get banned from Fiverr and Amazon for that.

[mrproofreading]

Leaving incentivised negative reviews for money is illegal (slander, libel, defamation of business). Explain this to the buyer and if he/she refuses to cancel, forward it on to customer support. Don’t use a ‘force cancellation’, as this will negatively affect you.