So I’m having problems right now with a buyer. I responded to the buyer’s ‘Buyer Request’ post and my offer was accepted. I submitted the drawings on time. However, buyer suddenly realized that the design he wanted is not really suitable to his needs. ‘It’s a hit and miss’ thing as per his words.
He now asks me to revise the drawings and I agreed of course. But the revisions he’s asking is like a 70% remaking of the illustrations. Thus, I requested for a delivery time extension and he agreed.
Now, he’s suddenly opening a dispute to cancel the order because he is worried it might take too long. I declined the dispute because I think this is just so unfair. I messaged him again to at least give me 50% of the initial agreed gig price which is $30 (I asked him to order again, something worth $15 from my gig, and I will cancel the order worth $30). I also want to just end the problem quickly so I offered this 50% option. But now the buyer is no longer responding.
I just think it’s too unfair that I’m getting $0 for 3 illustrations I did work hard on. And it’s not my fault if he suddenly changed his mind regarding the design. Please help me how can I solve this?
Thanks to anyone who will reply.