Fiverr Community Forum

Help please ! How do i submit info to my order

Hello i have a buyer who ordered my gig, but i can’t deliver his order because it says he didn’t submit information ! How can i help them?! How can i explain to them how to submit the information .

Thank you.

Ask him to submit the info through the order page. And additionally you can NUDGE the buyer. Then he will see the place to send info.

I have lots of buyers who didn’t send me the info.

Good luck.

Reply to @christina123: Thank you so much !!!

Reply to @utsukushijoo: You are welcome.

Reply to @radjaseotea: Thank you :slight_smile: !