Fiverr Forum

HELP! Problem with payment from my buyer


#1

Need Help!!! Last mouth I have done 4 order with same buyer and got my payment and review. I then I desable my gig and click out of office option for a vacation. Today suddenly receive 4 notification that buyer cancelled order and my money has gone. What happen actually. Please help what to do now.


#2

You would need to contact customer service to find out what happened. Only they would know.

GG


#3

Thanks. I can’t find where to contact. I am new user in this situation. I can’t submit relavent issue in resolution center.


#4

Sounds like a paypal chargeback either due to the buyer scamming you or using a stolen payment method.