Fiverr Community Forum

HELP! Problem with payment from my buyer

Need Help!!! Last mouth I have done 4 order with same buyer and got my payment and review. I then I desable my gig and click out of office option for a vacation. Today suddenly receive 4 notification that buyer cancelled order and my money has gone. What happen actually. Please help what to do now.

You would need to contact customer service to find out what happened. Only they would know.


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Thanks. I can’t find where to contact. I am new user in this situation. I can’t submit relavent issue in resolution center.

Sounds like a paypal chargeback either due to the buyer scamming you or using a stolen payment method.

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