Hello & Thank you! I need a logo and banner created and found an artist on Fiverr that had an amazing portfolio. I first purchased a logo from her site that had 5 revisions included in the price. A few days later she sent me the first draft. At the bottom of the page were two buttons: either request a revision or accept. There was also a notice that if I do nothing it will automatically be accepted in three days. And after that there were keys where I could purchase extra items, including a revision.
I requested a revision and did not purchase one as 5 were included in the purchase price and wrote to her what I wanted changed. I have not heard back. I waited two days and then wrote to see if she received the revision notice. Again, no response.
Today is day three and I am worried that the work is now automatically going to be accepted. Help!
Before I purchased from her I wrote to her and heard back quickly. I wrote back about which of her listings to purchase for what I wanted and never heard back until I made an actual purchase. It seems I am back to that point…in order to get a revision I’m going to have to pay for it even though 5 were included. (hope that makes sense) The seller is in another country so I first thought that might be the problem.
She has perfect feedback and has had many reviews. I’m at a loss.
Thank you for any advice you have to offer. I am really worried about the 3 day cutoff happening today and getting stuck with an incomplete sketch.