Sometimes it feels like the buyer doesn’t know what they want. So they leave it open. And next thing you know… well… revisions. Its alot easier to say “no I don’t like that, but I don’t know why… I just don’t” than to say the good things. Its kind of a shrug of responsibility on their behalf. Kind of.
My personal experience is that some personalities do that. And its not a fault necessarily.
But it really helps to know how to deal with the situation. Or that personality type. A bit of my own personal experience (10+ years) later: I’ve learned to ask specifics, and pry a bit for the ‘aloft buyer’ as I have come to call them.
And yea for my own emotions, its heart-breaking at times. But… after I realized I don’t have to carry an emotional burdern b/c of those revisions, it is just a project. At the end of the day, its not my project either. Sure to me I poured effort into this, and was involved in the shape. From our/creator perspective: “Look at this art I brought into the world”. Them: “that baby’s arms are kinda short compared to a regular full grown human”.
And if you are sincere in your work, and full-fill your information-check-boxes that’s really all you can do. Just be sure to ask questions. And be direct. Lofty buyers communicate best that way. This is really a people thing.
That being said, for this individual gig-buy, from what it sounds like, you are in the right.
But that being said, I hope you still enjoy what you do, writing etc, and realize someone just gave you money to do something you enjoy. Which is cool. Even if they can’t/don’t/aren’t nicely capabile of getting the ideas they had in their head down on paper/nor could they do it themselves.
Bottom line: try not to be too emotionally invested, as the project is a project.