Fiverr Forum

[HELP] We are having a problem processing this order!


#1

Hi all,

this is my first time to buy a gig on fiverr ,but when i place an order i see this massage "We are having a problem processing this order"

i don’t knew the problem , my paypal account is fully verified and my visa is charged with money, but payment statue is denied .

PLZ HELP


#2

Did you verify your Fiverr account already??? Maybe contact customer support to see where the problem is.


#3

thanks annai80for replaying ,my account is verified

and i sent a massage to Customer Support .


#4

It might be just a technical error on their part, I am sure you will get it resolved-good luck :wink:


#5

What country are you in? I think when sellers get paid there are differences in which forms can be used in which countries, but I wonder if it applies to buying gigs as well. I would just wait it out from Customer Support.


#6

The fiverr page was down for a bit, that might have been the problem.


#7

im getting the same error


#8

im not able to place the order, the order dies at the point of processing
what could be the issue


#9

Hi there,

i’ve tried paying for a gig this afternoon - entered all the information correctly but constantly get this image - despite everything being alright as soon as I tried to submit the payment.

Any help?


#10

VerifiedByVisa is a GIANT pain in the ass for anyone who has ever had to deal with them. Contacting Customer Support is useless; I did 3-4 days ago and have yet to receive any answer. I spend thousands each month online and only once in my life encountered VBV. How can anyone remember a password from 4-5 years in the past? If you guess wrong you are welcomed into the BLOCK world. VBV SUCKS


#11

Same problem


#12

have you resolved the problem? im getting this issue


#13

I have the same problem. Any help?


#14

Yes me too. This is an old thread but it took hours for a buyer to be able to start his order last night.


#15

Same here :frowning: been trying since yesterday


#16

Same issue today


#17

Same issue today.


#18

Has anyone heard back from Fiver with a resolution?


#19

I have the same issue. I tried it multiple times, and the problem is not on my side, my visa card is valid, I talked to the bank, they didn’t have difficulties with the transfer, the transaction happened, than it was removed in seconds because of Fiverr. I knew it from the bank’s text messages. Can somebody help?


#20

I had the same error :((