Fiverr Community Forum

Help! Where did my gig extras/Level 1 go?!

I’ve just had a buyer contact me to purchase a gig, he wants it “Extra fast” and luckily I checked my gig description because I found that all my gig extras have vanished but I’m still Level 1!

I tried to clear my browser cache and refresh the page but the same thing happened.

Is this related to the new 5 star rating system being implemented on my gig??

**edit – even though I reached LEVEL 1 weeks ago, and was 90% on my way to reaching LEVEL 2, it’s saying that I’m 90% on my way to reaching LEVEL 1… again. Yet when you click on my profile it says I’m Level 1… What the hell is happening?

I’ve just lost revenue due to this!

Reply to @kissreviews: It was a glitch, all is back to normal now. :slight_smile:

I looked at your gigs kissreviews and see level2 for you.

I woke up this morning and found myself dropped a level, too. I’ve already sent CS a message. I know it’s not anything I’ve done on my end. Funny thing is, I still have a $40 extra on one of my gigs showing, which isn’t possible on L1, so I’m hoping it’s just a glitch.

Sounds like a bug. Customer service should be able to fix this for you.

Reply to @misscrystal: Thanks for checking! I’m happy I’m back :smiley: