Hi, everyone. I am fairly new here and have two gigs set up at the moment: one for proofreading and editing and another for product reviews. I just received an order placed on my proofreading gig (24 hour turnaround) for a review (5 day turnaround). There are two problems with this:
- I would not have time to complete this because of the timeframes.
- (This is the main issue I have) The buyer ordered with an attachment that
basically said "go to Amazon and give me a five-star review on the product
below. Then send me the proof."
I will not do a product review unless I can actually test the product. My review gig clearly outlines my expectations.
Had he seen that, or had he sent be a request before ordering, he would have known I would not accept this.
Now, I have sent a message back with three options for him. I advised I could leave an unverified rating stating that “product looks good”. This is not my first choice, and it would not help him in the least - but at least I wouldn’t be lying-it does look nice. Or he could mutually cancel and either order correctly with the pertinent information (free product code, etc.) or look elsewhere. Now I am just watching the clock tick away with no response to this.
Additionally, he has a small line at the bottom of his request that if I would like to do future reviews with him, I could just send him my email address. HA! Like THAT would happen.
I don’t want trouble with Fiverr as I am just starting out. I don’t want the order to time out and count negatively against me. I won’t go against TOS. I won’t complete the order as is. I don’t know if I should report him for any or all of his request. I am just not certain what other steps I should be taking at this time.