I’m having issues opening any attachment downloaded from fiver. I have tried downloading with Chrome, FireFox and IE . For example the file name to download may be listed as ‘‘my_instructions.docx’’ on fiver however when the file is downloaded the name changes to ‘‘attachment_cba313af57eb1115c0a43da248ce7113’’ with no file extension and I cant open it [ I have even tried renaming it and adding the original file extension back ] .
Am I doing something wrong or is this a known fiver issue? Please help or advise me if you can.