Fiverr Forum

Help with fiver attachments not opening or being corrupted


I’m having issues opening any attachment downloaded from fiver. I have tried downloading with Chrome, FireFox and IE . For example the file name to download may be listed as ‘‘my_instructions.docx’’ on fiver however when the file is downloaded the name changes to ‘‘attachment_cba313af57eb1115c0a43da248ce7113’’ with no file extension and I cant open it [ I have even tried renaming it and adding the original file extension back ] .

Am I doing something wrong or is this a known fiver issue? Please help or advise me if you can.


Scratch that I figured it out. still have to add the file type to the downloaded files though.


Would have been nice if you had put the solution so other people could benefit rather than just keeping it to yourself. :rage: