Fiverr Forum

Help with fiver attachments not opening or being corrupted


#1

I’m having issues opening any attachment downloaded from fiver. I have tried downloading with Chrome, FireFox and IE . For example the file name to download may be listed as ‘‘my_instructions.docx’’ on fiver however when the file is downloaded the name changes to ‘‘attachment_cba313af57eb1115c0a43da248ce7113’’ with no file extension and I cant open it [ I have even tried renaming it and adding the original file extension back ] .

Am I doing something wrong or is this a known fiver issue? Please help or advise me if you can.


#2

Scratch that I figured it out. still have to add the file type to the downloaded files though.


#3

Would have been nice if you had put the solution so other people could benefit rather than just keeping it to yourself. :rage: