Help with ticket system "oops You do not have access to this request"


#1

whenever i make a ticket it shows this

" oops
You do not have access to this request
You will need confirm your email address before you can view it.

Click here to edit your profile settings and confirm your email"

when i click confirm email , it wont send me any email for confirmation , but in the email my ticket is showing … not directly from fiverr ticketing system … help


#2

Hmm :thinking:

Try accessing your tickets via this linkage. :small_red_triangle_down:

https://fiverr.zendesk.com/hc/en-us/requests

Alternatively, if you’re trying to send CS a ticket use support@fiverr.com.


#3

No luck so far , might just email the support system :frowning: