Same thing happened to me 4/5 months ago. I edited the price and time frame. Straight after that my gigs disappeared. I was on page 1 for very long time, maintained my position all that time. CS doesnt give a crap and will not help you, they know this issue very well but just ignoring it. I have sent many many msgs to CS but they ignore it. They said its your performance when my stats are all 100% and 4.9 ratings for past 1 year. I said to them lets say it is my performance then gig should go down like few rows or maximum 1 page down, instead of page 1 to page last which is around 100. On last pages there are gigs with 0 reviews or max about 10-20 reviews and 0 orders in queue. I asked the how the hell they are performing better than me, then they just ignored me.
Its been 5 months my gigs are still on last pages. Even though i completed many orders. Recently i contacted them to lift the restriction from my account and they said if you ask us 1 more time about this we will ban you, then they banned me for 15 days.
Bullshyt service!! one of the worst CS i ever came across, i do work on other platform where they treat you really good. Our here they only care about buyers, and treat sellers like a crap.
0% seller protection here. Spent days and night to work hard and reach that top position, then in 1 second they threw all the gigs to last page and did not give any reason for it.