Recently I had to Cancel some Orders since the buyer didn’t read the Order requirement correctly. So I suggest it would be great to have the highlight option and Bold option for the Order requirements too so they will read it before they place the order
You refer to “some” orders which imply that many buyers aren’t reading your requirements properly. I suggest updating your requirements so that buyers will understand it better!
Best of luck.
But I did Use simple English and most of them read it, this will help us to lower the cancellation rate too
You can use simple English and bold you main services.