I’ve been taken for a ride for the past week and I’m [insert expletive here] knackered.
Every day seems to be bringing a new sneaky disgrace for a human being to my order queue or inbox.
For example, a regular buyer ordered my basic gig yesterday, but let me know in their order requirements that they actually want my standard gig, they just can’t afford to pay.
This person ABSOLUTELY knows I would not give them a 1/3 discount if they messaged me. However, they have figured that they can just order a cheaper package anyway and put me in a corner.
Another buyer whom I have worked with a couple of times also placed an order yesterday for a 500-word article. However, they then went and sent me a 1,500-word short story they want re-writing while saying, "TIME IS OF THE ESSENCE WITH THIS PROJECT."
To top all that, I spent an entire day last week trying to squeeze blood from a stone trying to get a person in my inbox to tell me clearly what they wanted. Alarm bells started ringing when they kept trying to lower the price. $20 for 500-words per page? How about we just do 300-words per page?
Finally, I prepared them an offer which they accepted based on their details. Then the order comes through and their requirements have changed to 800-words per page, but it’s okay, apparently, because this just needs re-writing.
In every case, these people know what they are doing, will not agree to pay extra, and usually won’t even agree to extend delivery times. (Which is necessary when your project scope suddenly doubles or trebles in size.)
I could slap these people down by canceling. However, then I get punished by Fiverr. As a result, my only option is to look forward to another 24-hours of straight working fueled by lots of coffee so that I can deliver orders, before blocking each buyer as soon as orders complete. - But what happens if a buyer orders again before I can block them?
I don’t usually have a straight run of buyers like this. However, I have noticed inbox price gymnastics and “I’ll pay what I want” buyers becoming more prevalent over the past 2-weeks. My thinking is that Covid-19 might have a lot to do with the reason why. Regardless, though, of why things like this happen, sellers need a more effective way to deal with people like this.
If you want my $30 package, but only order my $20 package ( and obviously not in error), I should be able to report you and cancel without having to worry about getting a penalty in the process.
Anyway, rant over.