How A Buyer Got Away With Free Work
First, I know this is prevalent in Fiverr’s flawless system, but I thought I’d blow off some steam and share my situation.
So as usual, I go through the whole hand holding process with the buyer via back-and-forth messaging with questions and answers - which is always a favorite of mine. I am professional, kind, helpful. He is the same - clear, professional, nice. Buyer orders a gig, supplies the information, and I get to work. About 3-4 days later, I deliver the inks. He explodes with ecstasy, so much so that he mistakenly refers to me by the wrong name, and goes on about how my work is wonderful, and how it matches his vision perfectly. (Remember the vision part - it’s important)!
So a couple of more days pass, as I do his requested revisions, fully color the illustration, and then I submit it to him for approval. Here’s the fun part - otherwise known as “the twist” in movies. He comes back with another “you’re really really great” response. Only this time, he includes a cancellation, saying how he tried, but “it’s like beating a Dead Horse”. First off, yes, he actually capitalized dead and horse - this goes back to the inherent low intelligence of what we know as “the buyer”, which is starting to lose it’s meaning the more I work with people on Fiverr. Here’s the real kicker - remember what I said about ‘vision’? Well he now tells me in the cancellation that we had “2 different visions”, and mine didn’t work out. Yeah, sure, absolutely. Whatever you say, boss.
So I offered revisions to appease the almighty “buyer” - ahem! I mean con-artist scumbag. No response on that one. So I contact CS, thinking, surely they won’t leave me holding my *****! Boy, how wrong I was. Here was the sterling response I got back from the geniuses working in Fiverr Customer Support:
[See attachments for CS ticket]
In short, he disputed the payment and got his $25 back. In the end, I know that he needed it more than I did. I don’t mind giving to charity every once in a while. I wish him good health! I hope he goes on to scam more people on this sorely flawed “freelance” website.
PS: If you’re worried you may miss out on all the fun - don’t worry, it will happen to you. The buyer could seem completely normal, kind and professional. Before you know it, you feel a sharp, tingly sensation in your back - that, my friend, is the knife that the buyer put there with Fiverr’s help, and you’ll remember this post.