How bad is a cancellation for me?
This guy keeps changing his mind and is paying 20$. I really don’t have time for that…
He wants a product photo for his beer composited and he sent me an example and said that is what he wants. I made it much better than the example and that is not only my opinion, the example is pretty bad. I made a water splash around his beer (like in the example) and he said that water splashes don’t have any logic and I should remove water.
I removed water as he wanted and then he said “It’s too boring, why don’t you create a portal and make the beer come out of that portal” (remember that water splashing didn’t have logic behind it?).
Then he made me change the position of that portal from one corner to another (just like those memes with guys carrying furniture).
Right now I don’t see any way of me satisfying that customer so I wanted to ask you will cancellation affect my account too badly?
I have 18 orders and a 0% cancellation rate.
And what do you guys suggest?