How can a buyer mark your gig complete without a review?


#1

I don’t know if this is a new Fiverr feature, but I received 2 notifications where my buyers marked the order complete, but did not leave a review.

This seems either like a new thing since usually a buyer will leave a review and mark it complete automatically.

Yes, I know that the buyer can press the thumbs up button, but that never happened either.

Is this happening to anyone else?


#2
andrecmoi said: It wouldn't be a bad idea to assume that the buyer left a green thumb if they haven't left any review after three days.

WRONG!

If it closes out after 3 days by itself then the buyer did NOT leave any feedback at all.
.

#3

They just thumbs up. They don’t have to leave a written review if they don’t want. Sometimes the ‘hooray you got a thumbs up’ thing shows up, sometimes it doesn’t.


#4

Reply to @animusargentis: No, that is not what happened here. The buyer never thumbed up at all. There is no feedback, review or thumbs up.



Bruce


#5

Yeah hotwebideas, I observed the same thing on my end, a job was marked as completed by the buyer and there was no review and no thumbs up. I have observed it a couple of times and I also observed it today. I don’t know how this is possible.


#6

Reply to @herosplace: It may be another Fiverr bug without testing.


#7

Reply to @bachas85: These cancellations were less than 3 days.


#8

Reply to @bachas85: You know what he meant…hehehehe! :stuck_out_tongue:


#9

Reply to @cheezees: Funny woman!



#10

Reply to @madmoo: madmoo is right, it has happened to me that way many times. The fiverr system marked the order complete after 3 days and buyer doesn’t leave feedback.


#11

Reply to @madmoo: Yeah, that’s exactly what is happening and it is confusing. I liked it better without that particular notification.


#12

Reply to @hotwebideas: Yes! The buyer has nothing to do with the completion yet it suggests otherwise (and deceptively so). In fact, I would go as far as to say that Fiverr LIED about the buyer’s actions.


#13

I noticed this had happened to me twice. I get a message that the buyer marked order as complete but there was no review left.


#14

I think it might have just been the standard 3 day completion time kicking in.


#15

Reply to @cheezees: I would not say they lied, but they definitely did not think the process through. :slight_smile:


#16

I have the same thing! Noticed it yesterday, and went as far as sending a message to the buyer to leave the feedback. Glad to know it’s fiverr and happening to everyone else also.


#17

This new notification on completion of order after 3 days is very nice. Only the notification message it shows is misleading and needs corrected.


#18

The completed notice in the bubble is a new deal in the last few days.



If there’s feedback involved you get two notifications as we always have. One saying left feedback and one saying marked complete. Otherwise just a single notice that says buyer marked complete is indicating the 3 day autocomplete deal.


babyontop said: All the Buyers i have asked to leave a feedback ended up doing so.

Hmmmmmmmm ..... better track record than I have LOL!

I ask them and even provide an illustrated image with step by step instructions and still do not get all of them.

.

#19

Yes, you will still receive your payment even if your buyer doesnt mark the order as complete.

But you can’t move to the next level without reviews and ratings, so, I guess that’s what it is all about. Aside from building a great reputation :slight_smile:


#20

It wouldn’t be a bad idea to assume that the buyer left a green thumb if they haven’t left any review after three days.